GENERAL TERMS AND CONDITIONS FOR PURCHASE AND SALE OF GOODS THROUGH THE ELECTRONIC COMMERCE WEBSITE

General terms of contracts for distance selling within the meaning of the Consumer Protection Act between

Dilyana M Design, registered in Plovdiv, EIK 205803019, with headquarters and management address at 18 Vasil Aprilov Str., Plovdiv, hereinafter referred to as the SUPPLIER, on one side,

and on the other - the person who has agreed to these "General Terms and Conditions," hereinafter referred to as the USER, in connection with the placing and purchase of the offered goods through the electronic store replicamoda.com.

Art. 1. The Supplier provides the User with the opportunity to purchase the goods offered in the replica-moda.com online store, while complying with and observing these "General Terms and Conditions."

Art. 2. The Supplier publishes on www.replicamoda.com:

- description of the main characteristics and image of each item, according to the information provided by the manufacturer;
- the selling price, including VAT, as well as the tariff for the value of postal, courier, or transportation expenses not included in the price of the goods related to their delivery;
- information on payment methods, delivery, and performance of the contract;
- the User's right and the conditions and manner in which they can withdraw from the contract and the conditions under which the goods can be returned, except in cases under the Consumer Protection Act;
- the period for which the offer and price remain valid;
- the minimum duration of the contract - for contracts for permanent or periodic delivery of goods or services;
- any other information that the supplier is required, according to Bulgarian legislation, to provide to the User in a timely manner before the purchase of the goods by the User.

Art. 3. In order to obtain the right to make valid purchase requests for the items offered at www.replica-moda.com, the User must complete the electronic registration form found at the Internet address - www.replicamoda.com. When filling out the electronic registration form, the User must provide the required and correct data and update them within seven days of any changes. The User guarantees that the data provided during registration are true, complete, and accurate, and in case of any changes, they will update them promptly. In case the User provides incorrect data or changes have not been reflected within the deadline set out in the preceding clause, the Supplier has the right to terminate the contract by immediately and without notice discontinuing the User's maintenance and access to their profile. Before making the statement, the User may freely correct the information entered by them in the registration form.

Art. 4. By registering, the User expresses their "online" consent to these General Terms and Conditions, thereby being considered bound by their clauses. From the moment of binding the User with the clauses of these General Terms and Conditions, the User has the opportunity to make valid purchase requests for the goods offered through www.replicamoda.com.

Art. 4.1. By registering, the User consents to receive the Newsletter of the online store replica-moda.com. In case the User does not wish to receive the Newsletter, they must explicitly inform the Supplier by sending their request to the email address info@replicamoda.com.

Art. 5. The User gains access to the order submission form for purchasing the offered goods after entering valid username and password in the respective fields on the website and pressing the virtual button "LOGIN." The submission and execution of an order are carried out by the following consecutive actions: determining the type and size of the goods and confirming the type and size of the goods by pressing the virtual button "BUY," designated next to the respective item, followed by determining the quantity of the goods and the method of payment and confirming the order by pressing the virtual button "Submit your order," designated immediately below the virtual buttons for the quantity of the goods and the method of payment. Upon placing an order, the online store replica-moda.com notifies the User of the submitted order at the email address provided during registration. A representative of the store takes actions to contact the User to specify the delivery time of the requested goods. In case of incomplete, incorrect, or wrong address and/or phone number provided when submitting the order, the order is considered invalid, and the Supplier is not obliged to fulfill it. The order generates legal effects between the parties from the moment the validity of the order is confirmed by the representative of the online store replica-moda.com and the User, who submitted and placed the specific order, preceded by confirmation by the representative of the online store of the availability of the requested goods for purchase.

Art. 6. All prices are including VAT. The prices indicated for the individual items are for the respective quantity and do not include delivery charges. When placing valid orders for a certain quantity of goods and paying the price for the ordered goods, which quantity is specified through negotiation between the representative of the online store and the User who submitted and placed the specific orders, the delivery costs for the goods remain the responsibility of the Supplier. A User who wishes to pay the price in foreign currency within the meaning of the Foreign Exchange Act takes actions to negotiate with the representative of the online store www.replicamoda.com to calculate the exact amount of the price of the requested goods in the respective foreign currency.

Art. 7. The price under the preceding article and the delivery costs can be paid by any of the following methods: cash on delivery, bank transfer, or by any other method agreed upon between the User and the representative of the online store www.replicamoda.com, with the User being obliged to pay the selling price of the purchased goods, as well as the postal, courier, or transportation expenses not included in this price, related to their delivery. The User is not obliged to pay the delivery costs in cases where, upon placing valid orders for a certain quantity of goods and paying the price for the ordered goods, which quantity is specified through negotiation between the representative of the online store www.replica-moda.com and the User, the delivery costs remain the responsibility of the Supplier.

Art. 8. The goods requested for purchase are delivered with suitable packaging and transport to the address specified by the User for delivery within a sufficient period, as agreed upon between the representative of the online store replica-moda.com and the User.

Art. 9. The goods are delivered to the User's delivery address or to a third party - a representative of the User, who accepts and confirms the receipt of the goods on behalf of the User. Upon delivery of the goods, the User or the third party - the User's representative signs the accompanying documents, serving as confirmation of the delivery of the goods. In case the User is not found at the specified address within the delivery period or access and conditions for the delivery of the goods are not provided within this period, the Supplier is relieved of its obligation to deliver the requested goods. The User may confirm their desire to receive the goods after the expiration of the delivery period in which they were not found at the address, assuming all delivery costs. In this case, a new delivery period begins from the moment of confirmation as per the preceding sentence.

Art. 10. The Supplier undertakes to: transfer to the User the actual power over the purchased goods upon receipt by the Supplier or its representative of the purchase price of the specific goods; deliver the goods requested for purchase within the agreed time; exercise due care in fulfilling its obligations.

Art. 11. The Supplier has the right:

Art. 12. The Supplier:

- takes care to ensure that the information in the store is always accurate and up-to-date but does not guarantee its accuracy and completeness;
- is not responsible for failure to provide access to the store, as well as for the non-processing or untimely processing of purchase requests, in case of circumstances beyond its control - cases of force majeure, accidental events, problems in the global Internet network;
- does not guarantee uninterrupted, timely, secure, and error-free access to the store, to the extent that this is beyond its capabilities, control, and will;
- to the extent that it does not have the ability to change, control, or otherwise affect the quality and fitness for use of the goods requested by the User, is not responsible for their compliance with applicable regulatory requirements and their qualities;
- is not responsible for damages caused to software, hardware, or telecommunication facilities, or for loss of data resulting from materials or resources searched for, loaded, or used in any way through it;
- to the extent that it does not have the objective possibility and obligation and does not control the Internet pages and resources made available through the electronic links placed in the store and in the user profile;
- is not responsible for the illegal nature of the content and materials found on these Internet pages and resources;
- is not responsible for damages and missed benefits resulting from the use, access, or reliability of these materials and content;
- does not have the obligation and objective possibility to control the way in which the User uses the store.

Art. 13. The User undertakes to:

- provide accurate and valid phone, delivery address, and email address for correspondence;
- pay the price of the goods requested by them;
- pay the delivery costs, except in cases where the delivery costs are borne by the Supplier;
- receive the goods;
- take all care and necessary measures reasonably required to protect their password;
- not disclose their password and answer to the secret question to third parties and to promptly notify the Supplier in case of unauthorized access to their user profile, as well as in case of suspicion thereof;
- given the specifics of Internet protocols and security in data protection, to end the session in which they have entered their user profile by pressing the "logout" virtual button;
- not submit fictitious or invalid requests or other false information. The User is fully responsible for protecting their password and for all actions performed by them or by a third party through its use.

Art. 14. The User has the right to:

- access the Supplier online, subject to the conditions and requirements for access, except in cases of circumstances beyond the Supplier's control - force majeure, accidental events, problems in the global Internet network;
- access and correct their personal data online;
- refuse to receive the requested goods, in compliance with legal requirements (Obligations and Contracts Act, Consumer Protection Act);
- receive full refunds of amounts paid by them in cases of undue payment.

Art. 15. The User undertakes to:

- comply with the procedure and conditions for filing complaints and requests for replacement of ordered goods, procedure and conditions published on the website for electronic commerce www.replicamoda.com, and declares that they consider themselves bound by these procedures and conditions;
- comply with Bulgarian legislation, these General Terms and Conditions, Internet ethics, moral rules, and good manners;
- not violate the proprietary or non-proprietary rights of others, including intellectual property rights;
- promptly notify the Supplier of any instance of committed or discovered misuse when using the store;
- not interfere with the proper functioning of the system, including but not limited to, not thwarting the procedure for identifying another user, not accessing beyond their entitlement, not hindering other users from using the store;
- not extract through technical means or by technical means informational resources or parts of informational resources belonging to databases located in the store, and thus not create their own database in electronic or other form;
- not impersonate another person or representative of a legal entity or group of people they are not authorized to represent, or otherwise deceive third parties about their identity or belonging to a particular group of people;
- not engage in malicious actions as defined by these General Terms and Conditions.

In case of failure to fulfill the obligations, the Supplier has the right to immediately and without prior notice terminate the User's and third parties' access to their user profile and the right to compensation for all damages and missed profits, which are a direct and immediate consequence of the non-performance of obligations under the preceding paragraph by the User. In such cases, the Supplier has the right to refer the matter to the competent state authorities to establish the relevant violation.

Art. 16. Upon termination of the contract, the Supplier takes action to deactivate the user profile and delete the access password to it.

Art. 17. The User may request deletion of their profile at any time. In this case, deletion is performed only after fulfilling all valid requests and paying the due price and delivery costs accordingly.

Art. 18. The contract between the parties is terminated in case of any of the following circumstances: termination of the Supplier's activity; termination of store maintenance; sending a one-week notice to the other party in case of non-performance of its obligations under the contract or in other cases provided by law.

Art. 19. The User is obliged to compensate the Supplier and all third parties for all damages and missed profits, including any expenses and paid attorney's fees, paid compensations, administrative expenses, resulting from claims made by third parties in connection with the non-performance of the User's obligations under this contract, violation of Bulgarian legislation, applicable foreign laws, these General Terms and Conditions, good manners, and/or Internet ethics. The User is obliged to compensate the Supplier for all damages caused by third parties to whom they have provided their password when using it.

Art. 20. The parties declare that if there is invalidity of individual parts of these General Terms and Conditions, this shall not invalidate these General Terms and Conditions, with the individual invalid clauses being replaced by mandatory rules of law.

Art. 21. All disputes between the parties are resolved in a spirit of understanding and goodwill. In case an agreement is not reached, all unresolved disputes arising from the contract between the parties or related to it, including disputes arising from or related to its interpretation, invalidity, performance, or termination, as well as disputes concerning the completion of gaps in the contract or its adaptation to newly arisen circumstances, shall be settled by the competent court in Sofia.

Art. 22. Written form is considered to be met by sending an email, pressing an electronic button on a page with content filled in by the User, or checking a box on the Supplier's website, and similar actions, as long as the statement is technically recorded in a way that allows it to be reproduced.

For the purposes of these General Terms and Conditions, the following terms and expressions used in these General Terms and Conditions have the following meanings:

- "Website" is a distinct place on the global Internet network accessible through its unified address (URL) via the HTTP, HTTPS, or other standardized protocol and containing files, programs, text, sound, images, or other materials and resources.
- "Internet page" is a component part of a website. www.replica-moda.com is an e-commerce website - for distance selling of goods that are delivered upon explicit request by the User.
- "User" is a natural person who has reached the age of 18, or a legal entity registered in the Republic of Bulgaria and has agreed to these General Terms and Conditions.
- "User Profile" is a separate part of the website containing information about the User provided by them upon registration and stored by www.replicamoda.com, with access to the user profile being provided by entering a username and password. The user profile allows the User to view and edit the data entered during registration, entries in the address book, access information about all their requests to purchase goods from the e-commerce store www.replicamoda.com, change their access password, subscribe or unsubscribe from receiving a newsletter, etc.
- "Username" is a unique code of letters and/or numbers (their current email address) chosen by the User, through which they are identified on www.replicamoda.com.
- "Password" is a set of characters chosen by the User, which, together with the username, identifies them and enables them to make valid requests to purchase the goods and services offered on www.replicamoda.com.
- "Newsletter" is a regularly distributed publication on topics that may be of interest to the subscriber to receive the publication.
- "Packaging" includes containers and any other devices or materials suitable for containing and storing various goods offered directly to the User.
- "Selling Price" is the final price per unit or for a specified quantity of goods or services, including value-added tax and all additional taxes and fees.
- "Accidental Event" is an unforeseen event at the time of the conclusion of the contract of an extraordinary nature that objectively makes its performance impossible.
- "Electronic Link" is a link designated on a specific Internet page that allows automated forwarding to another Internet page, information resource, or object through standardized protocols.
- "Information System / System" is any separate device or set of interconnected or similar devices that, in the execution of a specific program, provides, or one of whose elements provides, automatic data processing.
- "IP Address" is a unique identification number associating a computer, Internet page, or resource of the User, in a manner that allows their localization on the global Internet network.
- "Commercial Messages" are advertising or other messages directly or indirectly presenting the goods, services, or reputation of a person engaged in commercial or craft activities or exercising a regulated profession.
- "Malicious Actions" are actions or inactions that violate Internet ethics or harm individuals associated with the Internet or associated networks, sending unsolicited mail (spam, junk mail), channel flooding (flood), gaining access to resources with other people's rights and passwords, exploiting deficiencies in systems for personal gain or information acquisition (hack), committing actions that may be classified as industrial espionage or sabotage, damaging or destroying systems or information arrays (crack), sending "Trojan horses" or installing viruses or remote control systems, disrupting the normal operation of other Internet users and associated networks, committing any actions that may qualify as a crime or administrative offense under Bulgarian legislation or other applicable law.

These General Terms and Conditions may be unilaterally changed by the Supplier, who, after making the changes, is obliged to notify the User by sending them an email and/or publishing a notice on the website in a visible place. Changes to the General Terms and Conditions do not affect the relations between the User and the Supplier arising from a validly submitted purchase request before the notification.

For matters not regulated herein, the provisions of the current legislation in the Republic of Bulgaria shall apply.

In the case of custom orders, the product cannot be replaced or returned!